Ah, technical manuals. It’s hard to imagine a less thrilling topic, but when you need them, you really need them.
I remember one company we worked with. This firm’s unofficial motto was “RTFM – Read The Fantastic Manual.” The phone support staff had standing orders to ask every customer if they had their manual handy, and if the answer was no, to politely request that the customer locate their manual and then call back.
We don’t do this.
We realize that having the manual (or having had it at one time) and being able to find the manual can be two very different things. How many of us actually keep technical documentation organized as well as we should? And with the service life of many Indramat products measured in decades (quite literally; there are Indramat systems installed in the 1970’s that are only now coming up for refurbishment), locating that manual from 30 or 40 years ago can be a real challenge!
Fortunately, when you need manuals for your Rexroth products, you can request them online, and spare yourself the horrors of searching through that old storage room in the sub-basement. Spiders, mildew, yuck. The mice probably ate it years ago. Easier to get a new one.
We’ll be happy to send you a manual for your Rexroth or Indramat components. If that’s not enough to solve your problem, call us. We provide phone support, field support, and factory repair. We also have the nation’s largest stock of emergency replacement units. If you’re in a real hurry, we have a charter plane on hand to get your replacement component to you fast. That means less costly downtime.
We’re Rexroth specialists, from legacy components to the newest machinery. Call us today.