You had to shut down your Rexroth Indramat equipment because it was having severe issues. That’s a big problem. We know our customers lose thousands of dollars every second their Rexroth machines are down. Between lost time, paying employees when they’re not producing, and the possibilities of losing orders, it’s a high stress situation. As soon as your line goes down, your floor is probably swarming with engineers. But it’s very likely that none of them has ever seen the inside of an Indramat cabinet before and that’s why you should call us.
Do you need outside engineers?
When you’ve got engineers on your staff, calling an outside company to fix your Indramat and Rexroth equipment might seem like a waste of money. After all, you have engineers so they can keep your factory up and running — why should you pay someone else to do the job when you’ve got someone already? If you’re using Indramat or Rexroth legacy motion control machinery, though, it’s likely that the people on the floor don’t know the first thing about the inner workings. They might not have been born yet when your Indramat unit was made.
And since Rexroth equipment breaks down so rarely, even the older engineers have probably had very little experience troubleshooting these components.You will almost certainly spend more in downtime-related costs than you will spend to get experts in for a quick solution.
The next step
Instead of thinking you have a bunch of engineering heroes on the factory floor, you need to get help that knows what to do to get your line back up and running again fast. Are you willing to take the chance and lose money — maybe both now and later when your Indramat and Rexroth equipment fails again because of a bad repair?
The panic increases the longer your equipment isn’t working. Should you keep your employees at work and pay them while you’re waiting for your equipment to get back on line? If you don’t take the chance, you might not have workers ready to go when you do get your equipment back up and working. But on the other hand, it can be a huge cost to keep workers on while you’re waiting for a repair.
It’s a tough call — a bunch of tough calls, even. But the right call in this case is easy.
Call us at (479) 422-0390 and we can help you get back up and running as fast as possible. We’ll troubleshoot your problem over the phone first and see if we can help your engineers solve it right then and there so you don’t have to worry about sending your staff home. If we can’t help you troubleshoot and fix it that way, we’ll be able to tell you exactly when you can expect to be back up and running.