We get calls that start off, “I’ve got a problem with a machine. It says ‘Rexroth’ on it.” But it can be faster and easier to get the help you need if you have a little more information.
Often the name plate of your component is easy to find and includes all the information you need. In the picture below, you can see that this is a DKC06.3 — that’s often all we need to know to get you started on factory repair or reman.
Sometimes, though, there’s more information if you look just a little closer. See how the component below has a bit more information on a pull-out sheet of metal?
The photo at the top of this post also shows a slide-out panel.
You might not have seen your Rexroth electric component in decades — it hasn’t given you trouble, so you haven’t been paying attention. Now that sparks are flying… or the factory floor has gone strangely silent … you’ve opened a cabinet and found a mysterious piece of metal.
Take a little time to explore. Your system configuration data might be hidden in a pull-out panel.
The configuration label tells what cards are installed on your servo drive, as well as the basic information for your drive. Rexroth’s instruction manuals say to check and make sure the information is correct when you first put your drive in place. With any luck, that was done back in the mists of time when the drive was first installed.
Share that information with us when you call — it could speed up the process of diagnosis and repair.
No matter how much or how little information you have, we can help you. With decades of experience servicing Rexroth electric industrial motion control, chances are good that we’ve run into the same problem you’re having, sometime in the past. Call (479) 422-0390 for immediate assistance.