One of the reasons for this is quality control. And one of the manifestations of that quality control is the fact that Rexroth doesn’t sell parts to third party repair shops. Their electric motors, especially the digital ones, aren’t intended to be opened and repaired in the field. In order to get like-new results, you have to go with factory repair.
We have 24 turnaround on most factory repairs. That’s great, but if you add shipping time on both ends, you can have your machinery at a stand still for way too long.
First line of defence: call us at (479) 274-8422, because we keep most models of Rexroth Indramat electric drives and servomotors on the shelf for emergency replacement. We also have charter aircraft on hand, and we’ll hop in our plane and bring your part directly to you. Since we specialize in Indramat products, our engineers know exactly how to solve that problem that has you scratching your head (or banging it against the wall — we’ve seen that, too).