When you have a problem with your Rexroth electric motion control modules, you have a choice to make. You can panic and try to fix it yourself while it’s still on the machine (bad choice). You can call up the local Servo Repair and Bait Shop and hope they can fix it for you (another bad choice), or you can arrange for a Rexroth factory repair (the right choice).
What’s the Rexroth factory repair process?
Rexroth factory repair means you’re getting original parts, accurate specs, and a new warranty when the repair or reman is complete. Factory repairs are performed by trained Rexroth technicians using authentic Rexroth parts. Essentially, you’re getting a “back to new” repair. It’s a satisfying combination of efficient automation and human skill.
The factory repair process is involved for the technicians, but it’s a breeze for you. All you need to do to get your factory repair underway is call 479-422-0390.
We’ll ask you some questions. You can prepare yourself for our questions by having a look at the faceplate on the module you’re calling about. That faceplate will provide the part numbers we’ll ask for. You can also check out the error code and let us know what you see there. But if you’re not sure, you can simply call and we’ll walk you through it.
If there’s no rush to fix your module, you can ship the part to us and we’ll ship it back when it’s ready. If there’s some rush, we can ship you a replacement module to use while your part is being fixed.
When there’s a big rush, we can fly out with a replacement part, and arrange a factory repair with 24-hour turnaround. Rexroth factory repair is the quickest, easiest, and most cost-effective solution when you need to repair Rexroth modules.
However you want to go, the first step is the same: call us at 479-422-0390.