You know that Rexroth Indramat product you have in your plant right now, the one acquired in 1980 — or 1970? Can you put your hands on the manual? I bet the answer is, “No.” That manual has probably biodegraded by now, or it’s in a water damaged box in the back of some forgotten… Read more »
Ah, technical manuals. It’s hard to imagine a less thrilling topic, but when you need them, you really need them. I remember one company we worked with. This firm’s unofficial motto was “RTFM – Read The Fantastic Manual.” The phone support staff had standing orders to ask every customer if they had their manual handy,… Read more »